ERP Customization with Algorithm Inc.

Why Customization Matters in ERP

[Updated October 2025] No two businesses are the same, and neither are their ERP needs. At Algorithm, we know that manufacturers, distributors, construction, and service-based companies require ERP systems that go beyond out-of-the-box functionality. That’s why our expert consultants and developers specialize in tailoring Acumatica Cloud ERP to fit unique processes, industry requirements, and growth goals.

Whether it’s integrating third-party applications, building advanced customizations, or automating complex workflows, Algorithm ensures ERP systems are designed to optimize efficiency, streamline operations, and boost productivity.

Real-World ERP Customization Projects by Algorithm Inc.

Guernsey Farms Dairy: Modernizing Operations

Guernsey Farms Dairy, a family-owned company known for its premium dairy products, needed an ERP system that could handle not only day-to-day operations but also the seasonal spikes and regulatory requirements common in the food and beverage industry. Their legacy system was outdated, forcing employees to rely on manual processes, spreadsheets, and disconnected software for tasks like production scheduling and financial reporting.

Algorithm implemented Acumatica with industry-specific customization, including:

• Automated workflows that tracked raw milk from farm intake through production and packaging.
• Real-time dashboards giving management visibility into batch production, inventory, and distribution.
• Reporting tailored for food safety compliance and quality assurance, ensuring records could be pulled instantly for audits.
• Custom pricing and discount logic to handle wholesale and retail accounts across multiple sales channels.

These customizations allowed Guernsey Farms to unify operations, reduce manual entry errors, and gain real-time visibility into their growing distribution network. The business can now confidently scale while maintaining the high standards their brand is known for.
Read the full Guernsey Farms success story

Osborne: Streamlining Complex Manufacturing Processes

Osborne, a long-standing manufacturer with specialized production needs, faced challenges with disconnected systems and inefficient workflows. Their teams were forced to work outside the ERP system to track certain processes, leading to duplicated effort and inconsistent data. They needed an ERP that could adapt to the way they worked, not the other way around.

Algorithm’s solution included a series of deep customizations within Acumatica, such as:

• Custom screens and fields that reflected Osborne’s unique production steps, ensuring all relevant data was captured in one place.
• Automated royalty calculations that pulled sales data from multiple POS systems, applying specific attributes to calculate monthly payments.
• ACH automation that generated transactions, sent receipts, and logged deposits directly in the system, eliminating manual banking processes.
• Tailored forms and workflows aligned with Osborne’s order management, ensuring efficiency while maintaining their established business processes.

The result was an ERP system that didn’t just “fit” Osborne but actively streamlined their operations. By reducing manual processes and increasing visibility, Osborne’s leadership gained confidence that their ERP system could scale with future growth.
Read the Osborne customization story

Why Customizations Are Possible with Acumatica’s Open API

Stories like Guernsey Farms and Osborne are possible because Acumatica was built differently from legacy ERP systems. Instead of relying on rigid, closed frameworks, Acumatica is designed with an open architecture and powerful APIs that allow businesses to adapt their ERP without breaking future upgrades.

Key Advantages of Acumatica’s Open API for Customization:

• Seamless Integrations: Third-party applications—such as shipping platforms, eCommerce storefronts, or tax engines; connect directly into Acumatica through REST and SOAP APIs.
• Future-Proof Upgrades: Customizations built on the API layer remain intact during new Acumatica releases, protecting long-term investments.
• Faster Development: Developers can extend ERP functionality using modern languages and tools instead of outdated, proprietary coding methods.
• Scalable Design: As businesses grow, APIs make it easier to add warehouses, product lines, or divisions without restructuring the ERP system.

This open foundation is what empowers Algorithm to deliver custom reports, automated workflows, specialized forms, and deep industry integrations. With Acumatica and Algorithm, businesses don’t have to work around system limitations, the system adapts to them.

Examples of ERP Customization from Algorithm

Beyond these case studies, Algorithm has completed hundreds of ERP customization projects, including:

• Custom data fields and forms that align perfectly with company workflows.
• Sales order and shipping instructions built directly into Acumatica screens.
• POS database queries that calculate royalties across multiple locations, automatically generating invoices and ACH transactions.
• Integrated reporting dashboards to simplify financial close processes and improve visibility.

These solutions help customers reduce manual work, eliminate duplicate entry, and ensure their ERP system supports; not hinders, their growth.

Beyond Customization: Add-Ons & IT Services

Third-Party Add-On Integration

ERP customization doesn’t stop with Acumatica’s native tools. Algorithm ensures smooth integration of third-party add-ons like shipping solutions, payment platforms, and industry-specific apps. Through our partnerships with leading Acumatica ISVs, we deliver a seamless experience that expands system functionality.

IT & Network Services

For small to midsize businesses without a full IT team, Algorithm also provides:

• Desktop and server support
• Antivirus monitoring
• Local and offsite backups

This additional layer of service ensures ERP environments are secure, supported, and always running at peak performance.

Why Partner with Algorithm for ERP Customization?

• 98% first-time go-live success rate.
• 30+ years of ERP migration and implementation experience.
• Gold Certified Acumatica Partner
• Deep expertise across manufacturing, distribution, construction manufacturing, and service industries.

When businesses choose Algorithm, they’re not just getting a system, they’re getting a long-term partner invested in their success.

Get More from Your ERP with Algorithm

If you’re ready to maximize ROI from your ERP investment, Algorithm can help with tailored Acumatica ERP customization that meets your unique needs.

Contact Algorithm today to start your ERP transformation.