Today, we’re chatting with John Jones, the Director of Network Services, to learn his insights on the industry and the work he does.
John, who began working in IT in the late 1980s, works to ensure we’re always up and running, providing full IT support for offsite and on premise to not only our team but also many of our customers.
Q. Besides switching from an old system, what's your best advice for ERP users?
A. “Always consider others and try to use patience and understanding while working with any software. ERP isn’t always a simple switch, but there’s a lot of opportunity here. You just have to have some patience.”
Q. What's your best piece of advice for a company looking to implement an ERP system?
A. “I think what’s most important is to set up (and use) a test server. Piloting is one of the most beneficial things a company can do before implementation. Too many customers are too eager to go live without taking the steps to pilot. This can cause problems down the road. It’s better to make wise first steps, ensuring a steady progression and fewer problems.”
Q. What is a favorite feature of Exact Synergy or Acumatica?
A. “I love Acumatica. I'm so pleased with the innovative cloud platform that Acumatica resides in. It makes setup and management a breeze! I think it’s one of the best components of the work we do — it provides clear benefits almost immediately.”
Q. What is the best advice you've received from your mom?
A. “Don't go to bed angry. Work out your issues before bed, and you'll sleep well. It’s something I’ve worked on over the years, and I think most people can benefit from it.”
Q. What is your favorite way of spending the weekend?
A. “I like to travel to new places with family when I have the opportunity. In our house, we practice happiness in motion!”
Q. Once all the travel bans are lifted and life goes back to normal, where are you looking forward to traveling? What do you love most about this destination?
A. “We've been all over but find Ireland to be our favorite place. The people make it the best. They are warm, inviting and love food and drink! There are few places where we've been that feel as close to home as Ireland. Once we can all travel again, I recommend anyone take the trip and experience it for themselves.”
Q. What's your wish for all ERP right now?
A. “I hope our users' ERP systems allow them to forgo working nights and weekends. Let’s get some quality of life back by letting the technology do the work for us instead.”
YOU CAN REACH JOHN JONES WITH YOUR QUESTIONS
We’re here for you. Reach out to John if you or any member of your team need insight on how to set up a thriving remote work environment, ERP or general technical support.
Give us a call today.