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Chris
Austin

Customer Success Account Manager

"You will either step forward into growth or you will step back into safety"

Background

Chris has recently joined Algorithm as a Customer Success Account Manager, stepping into the role in December 2023.He received his bachelors degree at Kent State in Ohio and went on to get a masters degree in public policy. His longstanding interest in software and IT led him to work for EazyStock, an ISV in the inventory optimization industry, where he gained valuable insights into the tech world. Aware of Algorithm's reputation as an esteemed Value-Added Reseller (VAR), he seized the opportunity to join the team when it presented itself. Chris's blend of policy knowledge, graduate education, and enthusiasm for technology makes him a key asset in driving success for Algorithm's customers.

Skills

I would say I am great at relationship building and customer advocacy. I am always there to fight for the customer and make sure they get the service they deserve

Skills

Goals

Streamline processes and become more successful than they thought possible. Grow their business and improve how they function as a business,

Goals

Fun Facts

I have dual citizenship with Switzerland. I speak German and have a great relationship with my Swiss family.

Fun Facts

What can I offer

Committed Team

I searched high and wide, so you don't have to. Nobody will know your ERP better or be more committed to your business.

Highest Quality

Algorithm has been serving manufacturers for 30 years. We know what works and you will get the best solutions out there.

Advanced Technology

Acumatica & Algorithm together are the winning combination of a best-in-class complete Cloud ERP solution.